Hospital comparison

Retreat Hospital in Richmond, (VA) Virginia

General informationQuality scoresSurvey resultsMedicare statsMortality rates
Address 2621 GROVE AVENUE
Richmond VA, 23220
Phone (804) 254-5100
County Richmond City
Type & Ownership Acute Care Hospital
Proprietary
Emergency? Yes

General informationQuality scoresSurvey resultsMedicare statsMortality rates
Heart Attack Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD) 3 100% 1 92% 87% 100%
Patients Given Aspirin at Arrival 15 100% 1 95% 93% 100%
Patients Given Aspirin at Discharge 11 100% 1 94% 91% 100%
Patients Given Beta Blocker at Arrival 11 100% 1 90% 89% 100%
Patients Given Beta Blocker at Discharge 9 100% 1 94% 91% 100%
Patients Given Smoking Cessation Advice/Counseling 1 100% 1 91% 92% 100%
Heart Failure Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD) 44 80% 87% 85% 100%
Patients Given an Evaluation of Left Ventricular Systolic (LVS) Function 163 99% 90% 86% 100%
Patients Given Discharge Instructions 111 87% 72% 68% 96%
Patients Given Smoking Cessation Advice/Counseling 41 100% 92% 88% 100%
Pneumonia Patients Assessed and Given Influenza Vaccination 23 91% 1 81% 75% 98%
Patients Assessed and Given Pneumococcal Vaccination 69 84% 81% 77% 96%
Patients Given Initial Antibiotic(s) within 6 Hours After Arrival 26 96% 94% 93% 100%
Patients Given Oxygenation Assessment 84 99% 100% 99% 100%
Patients Given Smoking Cessation Advice/Counseling 26 100% 88% 85% 100%
Patients Given the Most Appropriate Initial Antibiotic(s) 37 81% 88% 87% 97%
Patients Whose Initial Emergency Room Blood Culture Was Performed Prior To The Administration Of The First Hospital Dose Of Antibiotics 66 97% 91% 90% 100%
Surgical Infection Prevention Patients Who Received Preventative Antibiotic(s) One Hour Before Incision 175 81% 83% 83% 97%
Patients Who Received the Appropriate Preventative Antibiotic(s) for Their Surgery 192 76% 88% 90% 99%
Patients Who Received Treatment To Prevent Blood Clots Within 24 Hours Before or After Selected Surgeries to Prevent Blood Clots 159 40% 77% 76% 95%
Patients Whose Doctors Ordered Treatments to Prevent Blood Clots (Venous Thromboembolism) For Certain Types of Surgeries 159 62% 81% 80% 97%
Patients Whose Preventative Antibiotic(s) are Stopped Within 24 hours After Surgery 163 72% 80% 80% 97%

General informationQuality scoresSurvey resultsMedicare statsMortality rates
Question/Answer (19% of more than 300 responded)
%
State %
US %
How do patients rate the hospital overall?
Patients who gave a rating of 6 or lower (low) 22% 12% 11%
Patients who gave a rating of 7 or 8 (medium) 27% 27% 26%
Patients who gave a rating of 9 or 10 (high) 51% 61% 63%
How often did doctors communicate well with patients?
Doctors always communicated well 71% 79% 79%
Doctors sometimes or never communicated well 9% 5% 5%
Doctors usually communicated well 20% 16% 16%
How often did nurses communicate well with patients?
Nurses always communicated well 62% 72% 73%
Nurses sometimes or never communicated well 13% 7% 6%
Nurses usually communicated well 25% 21% 21%
How often did patients receive help quickly from hospital staff?
Patients always received help as soon as they wanted 42% 60% 60%
Patients sometimes or never received help as soon as they wanted 23% 14% 12%
Patients usually received help as soon as they wanted 35% 26% 28%
How often did staff explain about medicines before giving them to patients?
Staff always explained 45% 57% 58%
Staff sometimes or never explained 31% 25% 24%
Staff usually explained 24% 18% 18%
How often was patients' pain well controlled?
Pain was always well controlled 56% 66% 67%
Pain was sometimes or never well controlled 12% 9% 8%
Pain was usually well controlled 32% 25% 25%
How often was the area around patients' rooms kept quiet at night?
Always quiet at night 48% 55% 54%
Sometimes or never quiet at night 19% 14% 14%
Usually quiet at night 33% 31% 32%
How often were the patients' rooms and bathrooms kept clean?
Room was always clean 57% 66% 68%
Room was sometimes or never clean 15% 13% 11%
Room was usually clean 28% 21% 21%
Were patients given information about what to do during their recovery at home?
No, staff did not give patients this information 26% 20% 21%
Yes, staff did give patients this information 74% 80% 79%
Would patients recommend the hospital to friends and family?
NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it) 13% 7% 6%
YES, patients would definitely recommend the hospital 56% 67% 68%
YES, patients would probably recommend the hospital 31% 26% 26%

General informationQuality scoresSurvey resultsMedicare statsMortality rates
Diagnosis related group
Avg. payment
# of cases
State payments
State # of cases
US payments
US # of cases
Chronic Lung Disease $5,353 83 $4,400 - $4,838 9,796 $4,524 - $5,484 374,599
Pneumonia and Pleurisy in Adults With Complications or Preexisting Conditions $5,876 69 $5,057 - $5,688 11,353 $5,244 - $6,415 468,862
Major Heart and Blood Vessel Procedures with Complications or Preexisting Conditions $20,783 0 $19,940 - $24,466 1,269 $20,391 - $27,367 56,507
Heart Attack with Major Complications $8,272 13 $7,737 - $8,893 3,874 $8,003 - $10,049 131,892
Heart Attack without Complications $4,519 0 $4,571 - $5,281 1,371 $4,841 - $6,123 47,503
Heart Failure $6,029 153 $5,122 - $5,702 16,786 $5,295 - $6,566 626,051
Chest Pain $3,028 35 $2,820 - $3,139 6,041 $2,964 - $3,755 219,457
Major Small & Large Intestine Operations $7,642 0 $7,153 - $8,307 492 $7,459 - $9,180 18,656
Minor Small and Large Bowel Procedures With Complications $21,788 34 $17,070 - $20,119 3,393 $17,600 - $22,617 128,011
Stomach & Esophagus Operations in Adults with Complications or Preexisting Conditions $20,973 0 $20,002 - $25,145 629 $21,087 - $28,876 26,335
Hernia Operations in Adults with Complications or Preexisting Conditions $7,519 0 $7,017 - $7,828 452 $7,377 - $9,317 19,026
Hernia Operations in Adults $4,514 0 $4,212 - $4,990 212 $4,400 - $5,498 10,839
Gallbladder Removal Except By (non) Laparoscope with Complications or Preexisting Conditions $13,612 0 $12,743 - $14,145 392 $13,082 - $16,537 15,127
Major Arm & Shoulder Operations with Complications or Preexisting Conditions $5,977 0 $5,596 - $6,384 267 $5,804 - $7,121 11,947
Other Bone, Joint & Organ Operations with Complications or Preexisting Conditions $8,335 0 $9,498 - $10,643 652 $9,905 - $12,052 22,382
Diabetes in Adults $4,092 23 $3,814 - $4,245 2,482 $3,970 - $5,196 93,811
Kidney and Bladder Operations for Cancer $28,386 0 $11,300 - $13,427 620 $11,881 - $16,024 25,089
Kidney and Bladder Operations with Complications or Preexisting Conditions $16,715 0 $11,864 - $18,482 368 $12,602 - $17,553 14,424
Other Bladder Operations Via the Urethra with Complications or Preexisting Conditions $6,370 0 $6,042 - $6,688 467 $6,207 - $7,665 24,743
Other Kidney & Urinary Tract Operations $11,132 11 $10,607 - $12,411 818 $11,011 - $14,349 34,874
Removal of Prostate Via Urethra with Complications or Preexisting Conditions $4,507 0 $4,250 - $4,674 434 $4,388 - $5,375 25,202
Removal of Prostate Via Urethra $3,077 0 $2,919 - $3,353 275 $3,003 - $3,703 19,103
Female Reproductive System Reconstructive Operations $3,977 0 $3,702 - $4,334 520 $3,868 - $4,694 21,517
Uterus & Ovary Operations $4,244 0 $3,969 - $4,545 693 $4,152 - $5,135 26,828
Two or More Hip, Knee or Ankle Operations $16,806 0 $15,056 - $17,294 497 $16,018 - $20,415 18,737
Gallbladder Removal by Laparoscope with Complications or Preexisting Conditions $9,815 0 $9,076 - $10,154 1,485 $9,474 - $11,382 59,987
Gallbladder Removal By Laparoscope $5,499 0 $5,092 - $5,655 463 $5,310 - $6,471 22,382
Head and Neck Blood Vessel Operations $5,454 0 $5,229 - $6,028 842 $5,300 - $6,434 38,831
Replacement of Hip, Knee or Ankle or Reattachment of Thigh, Foot or Ankle $11,060 34 $9,601 - $10,822 11,617 $10,086 - $12,263 442,125
Repair of Previous Hip or Knee Replacement $13,291 0 $12,135 - $14,878 1,026 $12,766 - $16,268 40,505
Pacemaker Implant $12,051 0 $10,662 - $12,514 1,582 $10,958 - $13,379 78,212

General informationQuality scoresSurvey resultsMedicare statsMortality rates
Condition
Rate
Lower rate
Upper rate
# of patients
Avg. US rate
Heart Attack 16.3 12.2 21.2 11 16.1
Heart Failure 13.6 10.0 18.0 66 11.1
Pneumonia 9.4 6.3 13.9 46 11.4