Hospital comparison

Methodist Willowbrook Hospital in Houston, (TX) Texas

General informationQuality scoresSurvey resultsMedicare statsMortality rates
Address 18220 TOMBALL PARKWAY
Houston TX, 77070
Phone (281) 477-1000
County Harris
Type & Ownership Acute Care Hospital
Voluntary non-profit - Church
Emergency? Yes

General informationQuality scoresSurvey resultsMedicare statsMortality rates
Heart Attack Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD) 18 83% 1,2 87% 87% 100%
Patients Given Aspirin at Arrival 113 95% 2 92% 93% 100%
Patients Given Aspirin at Discharge 85 96% 2 89% 91% 100%
Patients Given Beta Blocker at Arrival 101 91% 2 86% 89% 100%
Patients Given Beta Blocker at Discharge 90 91% 2 90% 91% 100%
Patients Given Fibrinolytic Medication Within 30 Minutes Of Arrival 2 50% 1,2 35% 39% 100%
Patients Given PCI Within 90 Minutes Of Arrival 14 50% 1,2 59% 63% 90%
Patients Given Smoking Cessation Advice/Counseling 23 100% 1,2 94% 92% 100%
Heart Failure Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD) 70 93% 2 87% 85% 100%
Patients Given an Evaluation of Left Ventricular Systolic (LVS) Function 197 97% 2 85% 86% 100%
Patients Given Discharge Instructions 169 65% 2 67% 68% 96%
Patients Given Smoking Cessation Advice/Counseling 39 97% 2 88% 88% 100%
Pneumonia Patients Assessed and Given Influenza Vaccination 33 88% 2 78% 75% 98%
Patients Assessed and Given Pneumococcal Vaccination 105 90% 2 77% 77% 96%
Patients Given Initial Antibiotic(s) within 6 Hours After Arrival 57 95% 2 93% 93% 100%
Patients Given Oxygenation Assessment 164 100% 2 100% 99% 100%
Patients Given Smoking Cessation Advice/Counseling 30 97% 2 85% 85% 100%
Patients Given the Most Appropriate Initial Antibiotic(s) 119 87% 2 85% 87% 97%
Patients Whose Initial Emergency Room Blood Culture Was Performed Prior To The Administration Of The First Hospital Dose Of Antibiotics 135 94% 2 90% 90% 100%
Surgical Infection Prevention Patients Who Received Preventative Antibiotic(s) One Hour Before Incision 210 90% 2 77% 83% 97%
Patients Who Received the Appropriate Preventative Antibiotic(s) for Their Surgery 212 81% 2 87% 90% 99%
Patients Who Received Treatment To Prevent Blood Clots Within 24 Hours Before or After Selected Surgeries to Prevent Blood Clots 183 91% 2 69% 76% 95%
Patients Whose Doctors Ordered Treatments to Prevent Blood Clots (Venous Thromboembolism) For Certain Types of Surgeries 183 91% 2 74% 80% 97%
Patients Whose Preventative Antibiotic(s) are Stopped Within 24 hours After Surgery 207 53% 2 76% 80% 97%

General informationQuality scoresSurvey resultsMedicare statsMortality rates
Question/Answer (26% of more than 300 responded)
%
State %
US %
How do patients rate the hospital overall?
Patients who gave a rating of 6 or lower (low) 6% 13% 11%
Patients who gave a rating of 7 or 8 (medium) 17% 25% 26%
Patients who gave a rating of 9 or 10 (high) 77% 62% 63%
How often did doctors communicate well with patients?
Doctors always communicated well 77% 80% 79%
Doctors sometimes or never communicated well 6% 5% 5%
Doctors usually communicated well 17% 15% 16%
How often did nurses communicate well with patients?
Nurses always communicated well 77% 71% 73%
Nurses sometimes or never communicated well 5% 8% 6%
Nurses usually communicated well 18% 21% 21%
How often did patients receive help quickly from hospital staff?
Patients always received help as soon as they wanted 68% 59% 60%
Patients sometimes or never received help as soon as they wanted 10% 15% 12%
Patients usually received help as soon as they wanted 22% 26% 28%
How often did staff explain about medicines before giving them to patients?
Staff always explained 57% 56% 58%
Staff sometimes or never explained 25% 25% 24%
Staff usually explained 18% 19% 18%
How often was patients' pain well controlled?
Pain was always well controlled 72% 67% 67%
Pain was sometimes or never well controlled 6% 9% 8%
Pain was usually well controlled 22% 24% 25%
How often was the area around patients' rooms kept quiet at night?
Always quiet at night 66% 59% 54%
Sometimes or never quiet at night 9% 12% 14%
Usually quiet at night 25% 29% 32%
How often were the patients' rooms and bathrooms kept clean?
Room was always clean 72% 66% 68%
Room was sometimes or never clean 9% 12% 11%
Room was usually clean 19% 22% 21%
Were patients given information about what to do during their recovery at home?
No, staff did not give patients this information 18% 22% 21%
Yes, staff did give patients this information 82% 78% 79%
Would patients recommend the hospital to friends and family?
NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it) 3% 7% 6%
YES, patients would definitely recommend the hospital 79% 67% 68%
YES, patients would probably recommend the hospital 18% 26% 26%

General informationQuality scoresSurvey resultsMedicare statsMortality rates
Diagnosis related group
Avg. payment
# of cases
State payments
State # of cases
US payments
US # of cases
Chronic Lung Disease $4,945 51 $4,557 - $5,218 25,100 $4,524 - $5,484 374,599
Pneumonia and Pleurisy in Adults With Complications or Preexisting Conditions $5,524 105 $5,288 - $6,091 32,899 $5,244 - $6,415 468,862
Major Heart and Blood Vessel Procedures with Complications or Preexisting Conditions $10,676 0 $20,138 - $24,375 4,006 $20,391 - $27,367 56,507
Heart Attack with Major Complications $8,554 26 $8,202 - $9,650 8,363 $8,003 - $10,049 131,892
Heart Attack without Complications $6,268 18 $4,971 - $5,889 2,885 $4,841 - $6,123 47,503
Heart Failure $5,784 115 $5,331 - $6,231 45,853 $5,295 - $6,566 626,051
Chest Pain $3,288 68 $2,968 - $3,474 11,979 $2,964 - $3,755 219,457
Major Small & Large Intestine Operations $7,671 0 $7,449 - $8,657 1,436 $7,459 - $9,180 18,656
Minor Small and Large Bowel Procedures With Complications $26,678 23 $17,756 - $21,179 8,586 $17,600 - $22,617 128,011
Stomach & Esophagus Operations in Adults with Complications or Preexisting Conditions $23,971 0 $21,021 - $25,819 1,771 $21,087 - $28,876 26,335
Gallbladder Removal Except By (non) Laparoscope with Complications or Preexisting Conditions $13,664 0 $13,221 - $16,132 1,016 $13,082 - $16,537 15,127
Sample of Bone Removed for Evaluation of Cancer, Infections or Other Bone Disorders $10,263 0 $9,852 - $11,200 1,702 $9,837 - $11,873 19,735
Major Arm & Shoulder Operations with Complications or Preexisting Conditions $5,967 0 $5,753 - $6,756 852 $5,804 - $7,121 11,947
Other Bone, Joint & Organ Operations with Complications or Preexisting Conditions $10,254 0 $9,935 - $11,400 1,890 $9,905 - $12,052 22,382
Diabetes in Adults $3,974 19 $3,967 - $4,807 6,785 $3,970 - $5,196 93,811
Kidney and Bladder Operations for Cancer $11,857 0 $11,648 - $13,849 1,825 $11,881 - $16,024 25,089
Other Bladder Operations Via the Urethra with Complications or Preexisting Conditions $6,360 0 $6,208 - $7,116 1,452 $6,207 - $7,665 24,743
Other Kidney & Urinary Tract Operations $11,130 0 $10,988 - $13,212 2,967 $11,011 - $14,349 34,874
Female Reproductive System Reconstructive Operations $3,970 0 $3,863 - $4,381 1,741 $3,868 - $4,694 21,517
Uterus & Ovary Operations $4,248 0 $4,194 - $4,976 2,094 $4,152 - $5,135 26,828
Two or More Hip, Knee or Ankle Operations $16,313 0 $16,274 - $18,969 1,513 $16,018 - $20,415 18,737
Gallbladder Removal by Laparoscope with Complications or Preexisting Conditions $10,149 12 $9,610 - $11,226 5,256 $9,474 - $11,382 59,987
Gallbladder Removal By Laparoscope $5,498 0 $5,366 - $6,191 1,855 $5,310 - $6,471 22,382
Back Fusion to Join Spine Bones, not Neck, with Complications or Preexisting Conditions $22,738 0 $18,563 - $22,615 2,297 $18,851 - $24,129 32,800
Back Fusion to Join Spine Bones, not Neck $19,628 0 $14,241 - $16,937 1,952 $14,411 - $18,341 22,370
Back & Neck Operations Except Back or Neck Fusion with Complications or Preexisting Conditions $7,393 0 $7,216 - $8,429 2,463 $7,259 - $9,018 34,496
Back & Neck Operations Except Back or Neck Fusion $4,851 13 $4,672 - $5,410 3,629 $4,737 - $5,860 44,826
Insertion of Heart Defibrillator $29,668 0 $28,980 - $34,680 4,160 $29,416 - $37,796 57,697
Neck Fusion to Join Bones with Complications or Preexisting Conditions $13,559 0 $12,803 - $15,514 1,159 $13,059 - $16,860 14,002
Neck Fusion to Join Neck Bones $8,990 0 $8,646 - $10,320 1,615 $8,768 - $10,983 17,623
Head and Neck Blood Vessel Operations $5,453 0 $5,305 - $5,989 3,264 $5,300 - $6,434 38,831
Replacement of Hip, Knee or Ankle or Reattachment of Thigh, Foot or Ankle $11,913 96 $10,116 - $11,870 30,272 $10,086 - $12,263 442,125
Repair of Previous Hip or Knee Replacement $13,271 0 $12,954 - $15,471 2,579 $12,766 - $16,268 40,505
Pacemaker Implant $11,249 14 $10,885 - $12,477 5,527 $10,958 - $13,379 78,212

General informationQuality scoresSurvey resultsMedicare statsMortality rates
Condition
Rate
Lower rate
Upper rate
# of patients
Avg. US rate
Heart Attack 15.4 11.4 20.8 32 16.1
Heart Failure 11.6 8.1 16.2 63 11.1
Pneumonia 11.6 8.2 15.9 108 11.4