| Question/Answer (44% of more than 300 responded) |
% |
State % |
US % |
| How do patients rate the hospital overall? |
|---|
| Patients who gave a rating of 6 or lower (low) |
8% |
13% |
11% |
| Patients who gave a rating of 7 or 8 (medium) |
20% |
25% |
26% |
| Patients who gave a rating of 9 or 10 (high) |
72% |
62% |
63% |
| How often did doctors communicate well with patients? |
|---|
| Doctors always communicated well |
83% |
80% |
79% |
| Doctors sometimes or never communicated well |
4% |
5% |
5% |
| Doctors usually communicated well |
13% |
15% |
16% |
| How often did nurses communicate well with patients? |
|---|
| Nurses always communicated well |
69% |
71% |
73% |
| Nurses sometimes or never communicated well |
6% |
8% |
6% |
| Nurses usually communicated well |
25% |
21% |
21% |
| How often did patients receive help quickly from hospital staff? |
|---|
| Patients always received help as soon as they wanted |
58% |
59% |
60% |
| Patients sometimes or never received help as soon as they wanted |
14% |
15% |
12% |
| Patients usually received help as soon as they wanted |
28% |
26% |
28% |
| How often did staff explain about medicines before giving them to patients? |
|---|
| Staff always explained |
56% |
56% |
58% |
| Staff sometimes or never explained |
22% |
25% |
24% |
| Staff usually explained |
22% |
19% |
18% |
| How often was patients' pain well controlled? |
|---|
| Pain was always well controlled |
70% |
67% |
67% |
| Pain was sometimes or never well controlled |
7% |
9% |
8% |
| Pain was usually well controlled |
23% |
24% |
25% |
| How often was the area around patients' rooms kept quiet at night? |
|---|
| Always quiet at night |
61% |
59% |
54% |
| Sometimes or never quiet at night |
12% |
12% |
14% |
| Usually quiet at night |
27% |
29% |
32% |
| How often were the patients' rooms and bathrooms kept clean? |
|---|
| Room was always clean |
71% |
66% |
68% |
| Room was sometimes or never clean |
8% |
12% |
11% |
| Room was usually clean |
21% |
22% |
21% |
| Were patients given information about what to do during their recovery at home? |
|---|
| No, staff did not give patients this information |
15% |
22% |
21% |
| Yes, staff did give patients this information |
85% |
78% |
79% |
| Would patients recommend the hospital to friends and family? |
|---|
| NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it) |
4% |
7% |
6% |
| YES, patients would definitely recommend the hospital |
79% |
67% |
68% |
| YES, patients would probably recommend the hospital |
17% |
26% |
26% |
| Diagnosis related group |
Avg. payment |
# of cases |
State payments |
State # of cases |
US payments |
US # of cases |
| Sample of Bone Removed for Evaluation of Cancer, Infections or Other Bone Disorders |
$9,880 |
0 |
$9,852 - $11,200 |
1,702 |
$9,837 - $11,873 |
19,735 |
| Other Bone, Joint & Organ Operations with Complications or Preexisting Conditions |
$10,820 |
0 |
$9,935 - $11,400 |
1,890 |
$9,905 - $12,052 |
22,382 |
| Two or More Hip, Knee or Ankle Operations |
$16,765 |
0 |
$16,274 - $18,969 |
1,513 |
$16,018 - $20,415 |
18,737 |
| Back Fusion to Join Spine Bones, not Neck, with Complications or Preexisting Conditions |
$18,605 |
38 |
$18,563 - $22,615 |
2,297 |
$18,851 - $24,129 |
32,800 |
| Back Fusion to Join Spine Bones, not Neck |
$15,964 |
41 |
$14,241 - $16,937 |
1,952 |
$14,411 - $18,341 |
22,370 |
| Back & Neck Operations Except Back or Neck Fusion with Complications or Preexisting Conditions |
$7,185 |
26 |
$7,216 - $8,429 |
2,463 |
$7,259 - $9,018 |
34,496 |
| Back & Neck Operations Except Back or Neck Fusion |
$4,726 |
31 |
$4,672 - $5,410 |
3,629 |
$4,737 - $5,860 |
44,826 |
| Neck Fusion to Join Bones with Complications or Preexisting Conditions |
$12,913 |
0 |
$12,803 - $15,514 |
1,159 |
$13,059 - $16,860 |
14,002 |
| Neck Fusion to Join Neck Bones |
$9,399 |
11 |
$8,646 - $10,320 |
1,615 |
$8,768 - $10,983 |
17,623 |
| Replacement of Hip, Knee or Ankle or Reattachment of Thigh, Foot or Ankle |
$10,407 |
350 |
$10,116 - $11,870 |
30,272 |
$10,086 - $12,263 |
442,125 |
| Repair of Previous Hip or Knee Replacement |
$13,368 |
17 |
$12,954 - $15,471 |
2,579 |
$12,766 - $16,268 |
40,505 |
