| Heart Attack | Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD) |
4 |
50% 1 |
84% |
87% |
100% |
| Patients Given Aspirin at Arrival |
13 |
100% 1 |
95% |
93% |
100% |
| Patients Given Aspirin at Discharge |
12 |
83% 1 |
93% |
91% |
100% |
| Patients Given Beta Blocker at Arrival |
13 |
85% 1 |
92% |
89% |
100% |
| Patients Given Beta Blocker at Discharge |
11 |
91% 1 |
95% |
91% |
100% |
| Patients Given Fibrinolytic Medication Within 30 Minutes Of Arrival |
3 |
0% 1 |
34% |
39% |
100% |
| Patients Given Smoking Cessation Advice/Counseling |
2 |
100% 1 |
91% |
92% |
100% |
| Heart Failure | Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD) |
24 |
88% 1 |
84% |
85% |
100% |
| Patients Given an Evaluation of Left Ventricular Systolic (LVS) Function |
76 |
86% |
91% |
86% |
100% |
| Patients Given Discharge Instructions |
51 |
73% |
69% |
68% |
96% |
| Patients Given Smoking Cessation Advice/Counseling |
14 |
100% 1 |
90% |
88% |
100% |
| Pneumonia | Patients Assessed and Given Influenza Vaccination |
32 |
88% |
78% |
75% |
98% |
| Patients Assessed and Given Pneumococcal Vaccination |
88 |
83% |
81% |
77% |
96% |
| Patients Given Initial Antibiotic(s) within 6 Hours After Arrival |
29 |
97% |
94% |
93% |
100% |
| Patients Given Oxygenation Assessment |
101 |
100% |
100% |
99% |
100% |
| Patients Given Smoking Cessation Advice/Counseling |
26 |
92% |
89% |
85% |
100% |
| Patients Given the Most Appropriate Initial Antibiotic(s) |
55 |
93% |
88% |
87% |
97% |
| Patients Whose Initial Emergency Room Blood Culture Was Performed Prior To The Administration Of The First Hospital Dose Of Antibiotics |
51 |
92% |
91% |
90% |
100% |
| Surgical Infection Prevention | Patients Who Received Preventative Antibiotic(s) One Hour Before Incision |
138 |
83% 2 |
84% |
83% |
97% |
| Patients Who Received the Appropriate Preventative Antibiotic(s) for Their Surgery |
140 |
96% 2 |
92% |
90% |
99% |
| Patients Who Received Treatment To Prevent Blood Clots Within 24 Hours Before or After Selected Surgeries to Prevent Blood Clots |
128 |
91% 2 |
82% |
76% |
95% |
| Patients Whose Doctors Ordered Treatments to Prevent Blood Clots (Venous Thromboembolism) For Certain Types of Surgeries |
128 |
94% 2 |
86% |
80% |
97% |
| Patients Whose Preventative Antibiotic(s) are Stopped Within 24 hours After Surgery |
133 |
86% 2 |
79% |
80% |
97% |
| Question/Answer (35% of more than 300 responded) |
% |
State % |
US % |
| How do patients rate the hospital overall? |
| Patients who gave a rating of 6 or lower (low) |
7% |
11% |
11% |
| Patients who gave a rating of 7 or 8 (medium) |
27% |
27% |
26% |
| Patients who gave a rating of 9 or 10 (high) |
66% |
62% |
63% |
| How often did doctors communicate well with patients? |
| Doctors always communicated well |
82% |
78% |
79% |
| Doctors sometimes or never communicated well |
4% |
5% |
5% |
| Doctors usually communicated well |
14% |
17% |
16% |
| How often did nurses communicate well with patients? |
| Nurses always communicated well |
79% |
73% |
73% |
| Nurses sometimes or never communicated well |
4% |
6% |
6% |
| Nurses usually communicated well |
17% |
21% |
21% |
| How often did patients receive help quickly from hospital staff? |
| Patients always received help as soon as they wanted |
67% |
61% |
60% |
| Patients sometimes or never received help as soon as they wanted |
8% |
12% |
12% |
| Patients usually received help as soon as they wanted |
25% |
27% |
28% |
| How often did staff explain about medicines before giving them to patients? |
| Staff always explained |
60% |
56% |
58% |
| Staff sometimes or never explained |
20% |
24% |
24% |
| Staff usually explained |
20% |
20% |
18% |
| How often was patients' pain well controlled? |
| Pain was always well controlled |
71% |
67% |
67% |
| Pain was sometimes or never well controlled |
6% |
8% |
8% |
| Pain was usually well controlled |
23% |
25% |
25% |
| How often was the area around patients' rooms kept quiet at night? |
| Always quiet at night |
51% |
47% |
54% |
| Sometimes or never quiet at night |
11% |
17% |
14% |
| Usually quiet at night |
38% |
36% |
32% |
| How often were the patients' rooms and bathrooms kept clean? |
| Room was always clean |
72% |
67% |
68% |
| Room was sometimes or never clean |
6% |
10% |
11% |
| Room was usually clean |
22% |
23% |
21% |
| Were patients given information about what to do during their recovery at home? |
| No, staff did not give patients this information |
20% |
21% |
21% |
| Yes, staff did give patients this information |
80% |
79% |
79% |
| Would patients recommend the hospital to friends and family? |
| NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it) |
3% |
6% |
6% |
| YES, patients would definitely recommend the hospital |
64% |
65% |
68% |
| YES, patients would probably recommend the hospital |
33% |
29% |
26% |