Hospital comparison

Chenango Memorial Hospital, Inc in Norwich, (NY) New York

General informationQuality scoresSurvey resultsMedicare statsMortality rates
Address 179 NORTH BROAD STREET
Norwich NY, 13815
Phone (607) 335-4111
County Chenango
Type & Ownership Acute Care Hospital
Voluntary non-profit - Other
Emergency? Yes

General informationQuality scoresSurvey resultsMedicare statsMortality rates
Heart Attack Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD) 2 100% 1 86% 87% 100%
Patients Given Aspirin at Arrival 23 96% 1 96% 93% 100%
Patients Given Aspirin at Discharge 14 86% 1 94% 91% 100%
Patients Given Beta Blocker at Arrival 24 96% 1 94% 89% 100%
Patients Given Beta Blocker at Discharge 16 100% 1 95% 91% 100%
Heart Failure Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD) 15 100% 1 88% 85% 100%
Patients Given an Evaluation of Left Ventricular Systolic (LVS) Function 80 82% 93% 86% 100%
Patients Given Discharge Instructions 66 80% 74% 68% 96%
Patients Given Smoking Cessation Advice/Counseling 9 100% 1 92% 88% 100%
Pneumonia Patients Assessed and Given Influenza Vaccination 24 96% 1 80% 75% 98%
Patients Assessed and Given Pneumococcal Vaccination 69 90% 80% 77% 96%
Patients Given Initial Antibiotic(s) within 6 Hours After Arrival 35 97% 92% 93% 100%
Patients Given Oxygenation Assessment 103 100% 100% 99% 100%
Patients Given Smoking Cessation Advice/Counseling 27 100% 88% 85% 100%
Patients Given the Most Appropriate Initial Antibiotic(s) 64 89% 90% 87% 97%
Patients Whose Initial Emergency Room Blood Culture Was Performed Prior To The Administration Of The First Hospital Dose Of Antibiotics 87 92% 88% 90% 100%
Surgical Infection Prevention Patients Who Received Preventative Antibiotic(s) One Hour Before Incision 150 87% 88% 83% 97%
Patients Who Received the Appropriate Preventative Antibiotic(s) for Their Surgery 150 99% 92% 90% 99%
Patients Who Received Treatment To Prevent Blood Clots Within 24 Hours Before or After Selected Surgeries to Prevent Blood Clots 138 86% 82% 76% 95%
Patients Whose Doctors Ordered Treatments to Prevent Blood Clots (Venous Thromboembolism) For Certain Types of Surgeries 138 86% 86% 80% 97%
Patients Whose Preventative Antibiotic(s) are Stopped Within 24 hours After Surgery 144 94% 82% 80% 97%

General informationQuality scoresSurvey resultsMedicare statsMortality rates
Question/Answer (33% of more than 300 responded)
%
State %
US %
How do patients rate the hospital overall?
Patients who gave a rating of 6 or lower (low) 16% 13% 11%
Patients who gave a rating of 7 or 8 (medium) 31% 29% 26%
Patients who gave a rating of 9 or 10 (high) 53% 58% 63%
How often did doctors communicate well with patients?
Doctors always communicated well 77% 77% 79%
Doctors sometimes or never communicated well 7% 6% 5%
Doctors usually communicated well 16% 17% 16%
How often did nurses communicate well with patients?
Nurses always communicated well 70% 71% 73%
Nurses sometimes or never communicated well 6% 7% 6%
Nurses usually communicated well 24% 22% 21%
How often did patients receive help quickly from hospital staff?
Patients always received help as soon as they wanted 63% 57% 60%
Patients sometimes or never received help as soon as they wanted 10% 15% 12%
Patients usually received help as soon as they wanted 27% 28% 28%
How often did staff explain about medicines before giving them to patients?
Staff always explained 58% 55% 58%
Staff sometimes or never explained 22% 26% 24%
Staff usually explained 20% 19% 18%
How often was patients' pain well controlled?
Pain was always well controlled 61% 65% 67%
Pain was sometimes or never well controlled 9% 9% 8%
Pain was usually well controlled 30% 26% 25%
How often was the area around patients' rooms kept quiet at night?
Always quiet at night 47% 46% 54%
Sometimes or never quiet at night 15% 19% 14%
Usually quiet at night 38% 35% 32%
How often were the patients' rooms and bathrooms kept clean?
Room was always clean 61% 65% 68%
Room was sometimes or never clean 12% 12% 11%
Room was usually clean 27% 23% 21%
Were patients given information about what to do during their recovery at home?
No, staff did not give patients this information 20% 21% 21%
Yes, staff did give patients this information 80% 79% 79%
Would patients recommend the hospital to friends and family?
NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it) 9% 7% 6%
YES, patients would definitely recommend the hospital 51% 62% 68%
YES, patients would probably recommend the hospital 40% 31% 26%

General informationQuality scoresSurvey resultsMedicare statsMortality rates
Diagnosis related group
Avg. payment
# of cases
State payments
State # of cases
US payments
US # of cases
Chronic Lung Disease $4,325 60 $4,612 - $7,672 21,532 $4,524 - $5,484 374,599
Pneumonia and Pleurisy in Adults With Complications or Preexisting Conditions $4,803 68 $5,375 - $8,821 28,635 $5,244 - $6,415 468,862
Heart Attack with Major Complications $6,896 28 $8,085 - $13,898 9,462 $8,003 - $10,049 131,892
Heart Attack without Complications $4,020 0 $4,880 - $8,578 3,486 $4,841 - $6,123 47,503
Heart Failure $5,056 78 $5,520 - $9,286 39,692 $5,295 - $6,566 626,051
Chest Pain $2,788 28 $3,518 - $5,360 17,412 $2,964 - $3,755 219,457
Major Small & Large Intestine Operations $7,057 0 $7,673 - $12,642 1,115 $7,459 - $9,180 18,656
Minor Small and Large Bowel Procedures With Complications $16,988 16 $17,958 - $30,037 7,393 $17,600 - $22,617 128,011
Stomach & Esophagus Operations in Adults with Complications or Preexisting Conditions $19,903 0 $22,561 - $37,718 1,524 $21,087 - $28,876 26,335
Hernia Operations in Adults with Complications or Preexisting Conditions $6,937 0 $7,859 - $12,427 1,028 $7,377 - $9,317 19,026
Gallbladder Removal Except By (non) Laparoscope with Complications or Preexisting Conditions $12,534 0 $13,567 - $22,339 911 $13,082 - $16,537 15,127
Major Arm & Shoulder Operations with Complications or Preexisting Conditions $5,501 0 $6,748 - $9,809 534 $5,804 - $7,121 11,947
Diabetes in Adults $3,701 0 $4,831 - $7,762 8,573 $3,970 - $5,196 93,811
Kidney and Bladder Operations with Complications or Preexisting Conditions $11,706 0 $14,232 - $22,506 1,022 $12,602 - $17,553 14,424
Female Reproductive System Reconstructive Operations $3,660 0 $4,085 - $6,492 732 $3,868 - $4,694 21,517
Uterus & Ovary Operations $3,916 0 $4,287 - $6,872 1,367 $4,152 - $5,135 26,828
Two or More Hip, Knee or Ankle Operations $17,409 0 $18,736 - $24,363 897 $16,018 - $20,415 18,737
Gallbladder Removal by Laparoscope with Complications or Preexisting Conditions $9,032 0 $9,994 - $15,467 2,626 $9,474 - $11,382 59,987
Gallbladder Removal By Laparoscope $5,067 0 $5,879 - $9,077 1,318 $5,310 - $6,471 22,382
Replacement of Hip, Knee or Ankle or Reattachment of Thigh, Foot or Ankle $9,679 53 $10,443 - $15,245 21,355 $10,086 - $12,263 442,125
Repair of Previous Hip or Knee Replacement $12,236 0 $14,188 - $20,946 1,975 $12,766 - $16,268 40,505

General informationQuality scoresSurvey resultsMedicare statsMortality rates
Condition
Rate
Lower rate
Upper rate
# of patients
Avg. US rate
Heart Attack 17.1 13.0 22.1 30 16.1
Heart Failure 12.8 9.2 17.8 66 11.1
Pneumonia 13.7 9.6 19.3 63 11.4