| Heart Attack | Patients Given Aspirin at Arrival |
1 |
100% 1,3 |
89% |
93% |
100% |
| Patients Given Aspirin at Discharge |
1 |
100% 1,3 |
89% |
91% |
100% |
| Patients Given Beta Blocker at Arrival |
1 |
100% 1,3 |
84% |
89% |
100% |
| Patients Given Beta Blocker at Discharge |
1 |
100% 1,3 |
83% |
91% |
100% |
| Heart Failure | Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD) |
6 |
100% 1 |
86% |
85% |
100% |
| Patients Given an Evaluation of Left Ventricular Systolic (LVS) Function |
39 |
79% |
83% |
86% |
100% |
| Patients Given Discharge Instructions |
35 |
54% |
68% |
68% |
96% |
| Patients Given Smoking Cessation Advice/Counseling |
5 |
100% 1 |
87% |
88% |
100% |
| Pneumonia | Patients Assessed and Given Influenza Vaccination |
7 |
29% 1 |
68% |
75% |
98% |
| Patients Assessed and Given Pneumococcal Vaccination |
14 |
64% 1 |
72% |
77% |
96% |
| Patients Given Initial Antibiotic(s) within 6 Hours After Arrival |
20 |
100% 1 |
92% |
93% |
100% |
| Patients Given Oxygenation Assessment |
51 |
100% |
99% |
99% |
100% |
| Patients Given Smoking Cessation Advice/Counseling |
13 |
100% 1 |
87% |
85% |
100% |
| Patients Given the Most Appropriate Initial Antibiotic(s) |
46 |
87% |
85% |
87% |
97% |
| Patients Whose Initial Emergency Room Blood Culture Was Performed Prior To The Administration Of The First Hospital Dose Of Antibiotics |
7 |
86% 1 |
90% |
90% |
100% |
| Question/Answer (89% of more than 300 responded) |
% |
State % |
US % |
| How do patients rate the hospital overall? |
|---|
| Patients who gave a rating of 6 or lower (low) |
1% |
6% |
11% |
| Patients who gave a rating of 7 or 8 (medium) |
10% |
19% |
26% |
| Patients who gave a rating of 9 or 10 (high) |
89% |
75% |
63% |
| How often did doctors communicate well with patients? |
|---|
| Doctors always communicated well |
97% |
87% |
79% |
| Doctors sometimes or never communicated well |
0% |
2% |
5% |
| Doctors usually communicated well |
3% |
11% |
16% |
| How often did nurses communicate well with patients? |
|---|
| Nurses always communicated well |
93% |
81% |
73% |
| Nurses sometimes or never communicated well |
0% |
3% |
6% |
| Nurses usually communicated well |
7% |
16% |
21% |
| How often did patients receive help quickly from hospital staff? |
|---|
| Patients always received help as soon as they wanted |
64% |
60% |
60% |
| Patients sometimes or never received help as soon as they wanted |
2% |
8% |
12% |
| Patients usually received help as soon as they wanted |
34% |
32% |
28% |
| How often did staff explain about medicines before giving them to patients? |
|---|
| Staff always explained |
83% |
70% |
58% |
| Staff sometimes or never explained |
3% |
14% |
24% |
| Staff usually explained |
14% |
16% |
18% |
| How often was patients' pain well controlled? |
|---|
| Pain was always well controlled |
90% |
77% |
67% |
| Pain was sometimes or never well controlled |
1% |
5% |
8% |
| Pain was usually well controlled |
9% |
18% |
25% |
| How often was the area around patients' rooms kept quiet at night? |
|---|
| Always quiet at night |
85% |
72% |
54% |
| Sometimes or never quiet at night |
1% |
5% |
14% |
| Usually quiet at night |
14% |
23% |
32% |
| How often were the patients' rooms and bathrooms kept clean? |
|---|
| Room was always clean |
86% |
74% |
68% |
| Room was sometimes or never clean |
4% |
8% |
11% |
| Room was usually clean |
10% |
18% |
21% |
| Were patients given information about what to do during their recovery at home? |
|---|
| No, staff did not give patients this information |
1% |
13% |
21% |
| Yes, staff did give patients this information |
99% |
87% |
79% |
| Would patients recommend the hospital to friends and family? |
|---|
| NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it) |
0% |
3% |
6% |
| YES, patients would definitely recommend the hospital |
97% |
81% |
68% |
| YES, patients would probably recommend the hospital |
3% |
16% |
26% |
